What is your method of delivery?
We use UPS ground 2 -3 days delivery. For international sales, we use DHL express. However, you may use your freight forwarder. Please do let your sales consultant knows.
Can I use my own account for delivery?
Absolutely, you can use your account. Please give your account number to your sales consultant.
What is WS Supply Store warranty?
We offer one year manufacture warranty for the most items that we sell.
Does WS Supply Store offer additional warranty?
We only offer additional or extended warranty for specific item. Please contact your sales consultant for additional information.
How do I claim the warranty?
Please contact us and provide invoice of the purchase.
What is your method of payments?
We accept majority of credit cards for USA sales.
Do you accept ACH or Wire transfer?
Yes, we do. Please send email to email@example.com for detail bank information.
How do I pay if I don't have USA credit card?
For international sales, we only accept Bank wire transfer. Please send email to firstname.lastname@example.org for detail bank information.